Usability Consulting

The company that’s always ahead of your needs

Affordable & Effective Usability Consulting Services

VService is a customer-focused company that offers customer experience, user experience and user interface design services. Our company also specializes in customer support. Our community collects a wealth of data, which we use to interpret customer opinions and trends. Whether it is for an app, software or website interface, we make sure that the design is not misleading and doesn’t feel overwhelming to the end user.

VService usability services have the power to make digital products more user-friendly and appealing. We create products to drive a positive impact on both companies & their customers.

What We Offer?

Usability consultants analyse how well a product works for users and make suggestions to help enhance it.


Usability Audits and Testing

Usability audits and testing tools are vital to improving the product's design. Usability audits involve observing and evaluating how users interact with a product, & identify ways to improve the user experience. Testing allows designers to try out different design solutions and compare their effectiveness in terms of usability.


Usability Engineering

Usability engineering is the process of making products or systems easier to use. It includes user interface design - a process to understand how users will interact with a product or system. Our user interface design involves choosing the right colours, fonts, layout for a product or system & also ensures users can easily find the data they need.


Information Architecture and User Experience Design

VService information architecture (IA) is about organizing, structuring, and labelling content in a way that makes it easy for users to find and understand. Our user experience (UX) design is about users having a positive experience when using a product or service. Both IA and UX are crucial for creating websites, apps & digital products that are easy to use & provide a good user experience.


User Research, Ethnography Studies

User research is all about understanding the needs and desires of your target market. We achieve it by organizing surveys, interviews, focus groups and observations. Ethnography study is a unique research that entails observing users in their natural environment to see how they interact with your product or service. The research is considered extremely beneficial for understanding user behaviour and improving your product accordingly.

If You Need Help, Get A Consultation

VService: Bringing Usability to Your Products

VService usability consultants approach the subject based on diverse disciplines such as computer science, ergonomics, psychology, graphic design, and information science. 

How it works

VService consultants have extensive experience with diverse usability evaluation methods which help them use the right method for your project.

User Personas

Developing personas includes considering factors such as demographics, Psychographics, behaviours and needs. Creating personas helps marketers to develop more targeted and effective marketing campaigns.

UX Identification

Many factors go into creating a great user experience, but the crucial one is identification. When users identify with a product or service, they’re more likely to keep using it. This could be their connection to the brand, or they find the interface easy and intuitive to use. Whatever the reason, identification is key to maintaining a loyal user base.

UX Scenarios

Creating user scenarios is a crucial step in the design process. It allows you to think about how users will interact with your product and what they will need to do to complete tasks. Reviewing user scenarios with workflows or mind maps can help you to see potential problems and make sure that the user experience is smooth and efficient.

Ready for a user experience makeover?

Ready to empower your customers with VService usability consulting